Windows Intune ROI Calculator

Windows Intune simplifies and helps businesses manage and secure PCs using Windows cloud services and Windows 7 Enterprise —so your computers and users can operate at peak performance from virtually anywhere. With cloud services, you get a comprehensive desktop solution with a low up-front investment and predictable (monthly, per PC) billing that helps keep your finances under control. Windows Intune licensing also includes upgrade rights to the latest versions of Windows client operating system. Together Windows Intune and Windows 7 Enterprise help businesses improve end-user productivity and optimize IT labor costs.

To see how your organization can benefit from Windows Intune, answer the questions below:

Section 1: Company Profile

1) Number of clients managed using Windows Intune

2) Percent of clients that are using Windows 7 operating system

3) Will you consider deploying Windows 7 to the rest of your clients? (Check if yes)

4) Average annual fully-burdened salary for IT staff ($ USD)

5) Average annual fully-burdened salary for end user ($ USD)

6) Work hours per week

Hours

7) Work weeks per year

Weeks

Hours in a work-year

Hours

Section 2 : IT Cost Savings
IT Labor Savings - Administrative Labor
Windows Intune provides a central, cloud-based solution for PC management and security to help IT professionals manage todays increasingly complex and distributed workforce. Listed below are commonly realized IT administrative benefits for organizations using Windows Intune.
Which of the following IT time saving benefits do you expect to realize by adopting Windows Intune? (check all that apply)
8) Ensuring constant configuration across all PCs
9) Performing patch management and update deployment
10) Conducting security and firewall-related activities
11) Troubleshoot/repair
12) Managing and updating remote or mobile users
13) Asset management
	Savings (per PC)	Savings (all PCs)
Expected administrative labor saved with Windows Intune	Hours
Expected administrative labor saved with Windows Intune

IT Labor Savings - Downtime Labor
Windows Intune drives proactive IT management to help prevent downtime. This reduces the substantial costs associated with remediation of PCs that are not working. Listed below are downtime related benefits realized by organizations using Windows Intune.
Which of the following IT time saving benefits do you expect to realize by adopting Windows Intune? (check all that apply)
14) Reduced IT staff labor effort to repair down systems
15) Reduced IT staff travel hours to repair remote PCs
16) Reduced IT labor effort in fixing spyware issues
	Savings (per PC)	Savings (all PCs)
Expected IT staff savings from reduced downtime	Hours
Expected IT staff savings from reduced downtime

IT Labor Savings - Help Desk Incidents
Organizations are able to cut down on the number and variety of problems (including PC performance issues, software compatibility, access issues, and upgrades) by automating PC management functions and standardizing their desktop configurations. This results in fewer help desk calls with more issues being resolved by first-level responders.
Do you expect the following IT time saving benefit by adopting Windows Intune? (check if applicable)
17) Reduced IT staff labor hours related to help desk incidents
	Savings (per PC)	Savings (all PCs)
Expected IT staff savings from reduced help desk incidents	Hours
Expected IT staff savings from reduced help desk incidents

IT Labor Savings - Compliance Labor
Windows Intune enables IT staff to run reports to identify installed software applications and hardware inventory. The ability to efficiently manage, report, and track software and hardware assets across the organization minimizes the effort needed to meet compliance requirements.
Do you expect the following IT time saving benefit by adopting Windows Intune? (check if applicable)
18) Expected savings from reduced compliance labor requirements
	Savings (per PC)	Savings (all PCs)
Reduced IT staff labor effort in meeting compliance requirements	Hours

Eliminating Other Solutions

Many companies rely on different third-party solutions for systems, security, and asset management functionalities. Windows Intune provides a single consolidated solution that eliminates the need to buy and maintain multiple third-party tools, leading to significant cost savings.

Do you expect the following cost savings benefit by adopting Windows Intune? (check if applicable)

19) Eliminate third-party software solutions

Savings (per PC)

Savings (all PCs)

Expected cost savings by eliminating third-party solutions

Section 3: End-user Productivity
Windows Intune and Windows 7 improve end-user productivity by reducing the time that users do not have access to applications (downtime due to outages and help desk issues). With older operating systems, considerable time is lost in user self-support activities (e.g. reboots to solve a problem). Downtime, impact of spyware and malware, software updates also add to the lost productive hours. However, Windows Intune and Windows 7 improve on these tasks and benefits end-users by reducing downtime and the burden of servicing outdated products. This reduction in downtime leads to additional productive hours, which would otherwise be wasted. New productivity features of Windows 7 (such as improved sleep/hibernate recovery, taskbar thumbnails, preview panes, better diagnostics, problem step recorder, IE9, etc.) also add to the time savings.
Which of the following end-user productivity benefits do you expect to realize by adopting Windows Intune? (check all that apply)
20) Reduced employee downtime
21) New operating system (Windows 7) productivity features

	Savings (per PC)	Savings (all PCs)
Expected average end-user productivity savings	Hours
Expected average end-user productivity savings

Section 4 : Investment

This section captures the total cost of deploying Windows Intune and Windows 7 in your organization. The cost elements include the annual license costs, one-time deployment effort, and other one-time costs related to consulting, training, etc.

(per PC)

(all PCs)

22) Intune license cost (per month)

Intune annual license costs

23) Expected Intune deployment effort (one time)

Hours

24) Expected Windows 7 deployment effort (one time)

Hours

25) Other costs (consulting, training, etc.)

26) Discount rate for Net Present Value (NPV) calculation

Section 5 : Benefits Summary
Following section provides a summary of financial metrics, costs, and benefits based upon the information entered above.
	(per PC)	(all PCs)
Total One-time Costs (Year 0)
Total Annual Benefits
Total Annual Costs

Result

Based on the inputs, you can expect Net Annual Benefits of

per PC

The benefits are realized from the total IT time savings of

Hours

per PC

and total end-user time savings of

Hours

per PC

The calculated Net Present Value (NPV) for 3 years is

per PC

with an expected payback period of

Months

for your investment.

* Not every customer will realize all of the benefits or incur all of the costs. *

Section 6 : Resources/Links

This Tool provides a quick business case for deploying Windows Intune and Windows 7 across your organization. The default benefits expressed here are based on independent research carried out on early-adopter customers and same may not be realized for all customers. The Tool does not fully take into account potential Windows 7 benefits related to IT labor hour savings and increased end-user productivity.

To understand all product benefits and to learn more about the Windows Intune and new Windows 7 features, consider reviewing these resources or contacting an experienced IT partner close to you.

• Learn more about Windows Intune	• Learn more about Windows 7 Enterprise
• Windows Intune on TechNet	• IDC white paper: Windows Intune benefits
• Hear what customers and partners are saying	• IDC white paper: Windows 7 benefits (subscription required)
• Windows Intune Online Help	• Find an experienced IT partner

Version: 1.0 Date: June 2011